Last Updated: November 08, 2025
1. Introduction
Farnham Dry Cleaners Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
2. Information We Collect
We may collect the following personal and technical information:
- Name, address, phone number, and email address
- Payment and billing details (for service processing)
- Browsing data such as IP address and cookies through our website
3. How We Use Your Information
We use your information to:
- Provide and manage our dry cleaning and laundry services
- Contact you regarding orders, updates, or deliveries
- Process payments securely
- Improve our customer experience and website performance
We never sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your personal information under the following legal bases:
- Contractual necessity – to deliver our services
- Legal obligations – to comply with applicable laws
- Legitimate interests – to operate and improve our services
- Consent – when required for optional communications
5. Sharing Your Information
We may share your information with trusted third parties such as:
- Payment processors
- IT and website support providers
All partners are required to handle your data securely and maintain confidentiality.
6. Cookies
Our website uses cookies to enhance user experience and website functionality.
You can manage or disable cookies through your browser settings, though this may affect some website features.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Provide services
- Fulfil legal and accounting obligations
After this period, your information is securely deleted or anonymised.
8. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing
- Request data portability
To exercise these rights, please contact us using the details below.
9. Data Security
We use secure systems, SSL encryption, and access controls to protect your personal data against unauthorised access, loss, or misuse.
10. External Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their Privacy Policies before providing any personal data.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
Contact Us
Farnham Dry Cleaners Ltd
14–40 Victoria Road, Aldershot, GU11 1TQ
📞 07494 223079
📧 info@farnhamdrycleaners.co.uk